FAQ

The flexibility of the WIX platform welcomes web creators on different budgets and requirements to create and manage their own websites. It also allows web designers like Smoogles Design to become experts and assist WIX users to enhance their website allowing easy collabartion on the platform.

We work with clients on their websites in different ways Your website needs updates or a lot of updates. Your website needs a redesign Your website needs new features You need a website from scratch You need training on the WIX platform Costs Our Power Hour is a concentrated, one-on-one session to get your design needs up and running fast. Investment £275. With the VIP Design Day, you get 8 hours of premium, dedicated web design that will completely give life to your site within just one day. Investment: £1,925. To create a full, custom website, take the option of our Website in a Week service, through which we can provide your custom website in just five days. Investment: £4,925.

Redesigns and Website builds take between 1 & 4 weeks from start once initial payment has been received and the project scheduled in. Website in a week for fast turnarounds for busy startups.

Absolutely, our website packages include 1 hour of WIX training over zoom which will cover how to efficiently keep your website updated and also includes how to edit the mobile site.

We require all images in high quality sized png or jpeg, logos in png format and website page content in word or google doc ideally.

We are very passionate here about taking full advantage of what the WIX platform can offer so clients can make the most of all the features that are available and also providing advice if needed on how to increase exposure online.

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We work primarily on the WIX platform.

Absolutely, we have monthly maintenance packages available and also get in touch if you need updates and we can quote you the cost and turnaround.

All projects require a 50% non-refundable holding deposit and remaining 50% before commencement.

Go to Roles & Permissions, under settings on the WIX dashboard Click Invite People Enter the email address info@smoogles.com Select the checkbox next to website designer Select agency as the type of collaborator Click Send Invite

We have an SOS FIX service that is bookable within 2 hours Mon-Fri business hours (9:00-18:00 GMT)

We have an SOS FIX WEEKEND service that is bookable within 2 hours on Saturday and Sundays (9:00-18:00 GMT)

The sessions will be recorded if the client requests, a recording of the screenshare can be sent to the client if they need within 48hrs after the session.

Sessions can be moved to another date if the client or Smoogles can't make it, 16hrs notice to be given by both sides to approve this. There is a reschedule button in emails and in the client portal if you have one to reschedule to a new date/time.

In the Power Hour we redesign your Wix website live over Zoom in 1 hour. We can cover layout issues, SEO, mobile layout, adding apps, features, basically anything that is a high priority for your website and business.

Wix plans in the UK run from £9 to £119 per month on annual billing. Most small businesses who aren't selling online stay on Wix Classic Light or Wix Studio Basic at £9/month; those who sell online settle on Wix Studio Standard (£14) or Wix Classic Core (£16).

No. At every comparable tier, Studio is the same price or cheaper than Classic. Entry plans (Light and Basic) are both £9. Studio Standard (£14, with payments) undercuts Classic Core (£16). Studio Plus (£21) undercuts Classic Business (£25). The top tier on both editors is £119. Studio looks more expensive because of the name, not the bill.

Yes. Velo, Wix's developer platform for custom JavaScript and backend integrations, is supported on every paid Wix Classic and Wix Studio plan. The newer Wix Harmony editor doesn't yet support Velo. For a typical small-business site this is irrelevant either way - Velo only matters if you have a developer building custom logic into your site.

Possibly. The three common overspending traps are: picking by plan name (Business sounds important); the 50% off promo making a higher tier look like a bargain; and forgetting that the promo expires at year two. If you don't use the extras the next tier down doesn't have - more collaborators, more storage, more CMS items, advanced e-commerce - you can downgrade.

For a typical UK small-business service site: roughly £108 a year for a Light or Basic plan, £15 a year for domain renewal after year one, £82.80 a year for Google Workspace Starter business email, and nothing more if you aren't sending marketing emails or taking online payments. Around £200 a year all-in; more if you add Wix Email Marketing (£90-£441 a year) or take payments (2 to 3% per transaction).

Nothing extra. Once you're on a paid Wix plan, hitting Publish is free - publishing isn't billed separately. The only ongoing costs are your monthly or annual plan, your domain renewal after the free first year, and any optional add-ons you choose (professional email, Email Marketing, premium apps).

Yes - Wix's free plan exists and works. The catch is that your site lives at yourname.wixsite.com/yoursite, Wix runs its own ads on the page, and you can't connect a custom domain. It's fine for testing or a temporary holding page; it isn't a serious business presence.

For almost any UK business that wants a professional-looking, well-hosted, easy-to-edit website, yes. Even the cheapest £9 Light or Basic plan removes Wix branding, lets you use your own domain, and rolls hosting into the price.

Cheaper than Squarespace at every comparable tier - Wix entry is £9 vs Squarespace's ~£13, and Wix Studio Standard at £14 beats Squarespace Business at ~£20. WordPress is theoretically cheaper (the software is free) but adds £10-£30/month for managed hosting plus your time maintaining the site. For most UK small businesses, Wix wins on total cost of ownership.

Smoogles Design offers three productised tiers in the UK: a £275 Power Hour for focused live help over Zoom, a £1,925 VIP Design Day for full Wix Studio migrations or new site builds in a single day, and a £4,925 Website in a Week for larger custom Wix Studio builds with full design, SEO and launch.

For DIY first sites, Classic is usually easier to start with - more polished templates, more forgiving editor. If you're hiring a specialist or building several sites, Studio is the better choice; it's the editor Wix is actively developing in 2026.

The cheapest paid plan on either editor is £9 per month (Wix Classic Light or Wix Studio Basic).

Only if you're actively sending newsletters or automated campaigns. You can send the occasional one-off email from your Wix dashboard for free. If you do want a marketing plan, the entry tier is Essentials at £7.50/month for 500 emails; Core is £18/month for 5,000 emails; Advanced is £36.75/month for a million.

When you hit a hard limit on your current plan - CMS items, site collaborators, storage space - or you need a feature only a higher tier unlocks (payments, advanced e-commerce, HIPAA compliance). Don't upgrade because of the plan name or because the next tier is on a promo.

Often yes. Studio Standard at £14 covers the same ground as Classic Core at £16; Studio Plus at £21 covers what Classic Business does for £25. Moving Classic Core to Studio Standard saves £24 a year. HIPAA compliance is only on Classic Business and above, so that's the one feature gate worth checking before you switch.